After launching subsidy and title automation, a leading U.S. equipment finance company was adopting brand-new ways of working. New manufacturer programs, new state forms and real-world edge cases inevitably surface after go-live.
The client needed a reliable partner to keep the platform stable, support its users and keep improving the solution, without building an in-house development team.
DataCRaiM set up a six-month managed services engagement with one simple rule: support always comes first, then enhancements.
